1. Introduction
Welcome to Veratell ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (the "Site") and related services, sales, and marketing.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, specifically when you fill out forms to request a Demo or a Quote. The personal information we collect may include:
- First and Last Name
- Work Email Address
- Company or Organization Name
- Details about your campus or facility (e.g., number of entry points)
3. How We Use Your Information
We use the personal information collected via our Site for a variety of business purposes described below:
- To respond to user inquiries: We may use your information to respond to your requests for demos, quotes, or general support.
- To send administrative information: We may send you product, service, and new feature information.
- For marketing communications: With your consent, we may send you promotional emails about Veratell. You can opt out at any time.
4. Will Your Information Be Shared with Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We use third-party service providers (such as hosting providers and email routing services) to process this data on our behalf. We do not sell, rent, or trade your personal information to third parties.
5. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
Depending on your location (such as Canada under PIPEDA or Europe under GDPR), you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal data. To make such a request, please contact us at the email address below.
7. Contact Us
If you have questions or comments about this notice, you may email us at: privacy@veratell.com